Appendix 1 MEW Topic: Developing Communication (I)
RESOURCES:
ACTIVE LISTENING
Websites:
SKILLSYOUNEED https://www.skillsyouneed.com/
INTERNATIONAL LISTENING ASSOCIATION https://www.listen.org/
INSTITUTE OF PUBLIC SPEAKING https://www.instituteofpublicspeaking.com/public-speaking-leadership-mastery-through-active-listening/
Textbooks:
- Dale, E. (1969) Audio-Visual Methods in Teaching, 3rd ed., Holt, Rinehart & Winston
- Treasure, J. (2017) How to be Heard: Secrets for Powerful Speaking and Listening
- Gordon, T. (2001) Leader Effectiveness Training: Proven Skills for Leading Today’s Business into Tomorrow
Publications:
- Journal of Mass Communication and Journalism: Listening, The Forgotten Communication Skill
- International Journal of Research in Humanities, Arts and Literature: Enhancing Active Listening
- Journal of Research in Personality. Elsevier: The role of listening in interpersonal influence
EFFECTIVE QUESTIONING
Websites:
MINDTOOLS https://www.mindtools.com/pages/main/communication_skills.htm
THE FOUNDATION FOR CRITICAL THINKING http://www.criticalthinking.org//
MOSAICPROJECTS https://www.mosaicprojects.com.au/
Textbooks:
- Wise, W. (2016) Ask Powerful Questions: Create Conversations That Matter
- Cooper, I. (2007) Just Ask the Right Questions to Get What You Want
- Vogt, E., Brown, J. & Isaacs, D. (2003) The Art of Powerful Questions – Catalysing Insight, Innovation, and Action
Publications:
- International Journal for Professional Educators: The importance of Questioning in Developing Critical Thinking Skills
- Molecular biology of the cell vol. 24,6 (2013): 680-2: The value of asking questions
INERCULTURAL COMMUNICATION
Websites:
UNESCO https://unesdoc.unesco.org/ark:/48223/pf0000219768
CENTER FOR INTERCULTURAL DIALOGUE https://centerforinterculturaldialogue.org/
COUNCIL OF EUROPE https://rm.coe.int/intercultural-competence-for-all/16808ce20c
Textbooks:
- Chen, L. (Ed.) (2017) Intercultural Communication. Berlin, Boston: De Gruyter Mouton
- Portera, A. (2013) Manuale di pedagogia interculturale, Roma-Bari, Laterza, p. 88
- Goman, C.K. (2011) Communicating Across Cultures
- Garcea, E. (1996) La comunicazione interculturale, Roma, Armando
Publications:
- International Journal of Professional Science: Intercultural communication in the workplace and the role of communication in an organization
- The Journal of Business Communication: The Theoretical Foundation for Intercultural Business Communication – A Conceptual Model
- The International School Journal: The Inter-Cultural Toolbox – a Means for Developing Intercultural Competencies
******
Multimedia resources:
- ACTIVE LISTENING
- Video – Tips on how to improve listening skills through active listening
- Video – Five ways to listen better
- EFFECTIVE QUESTIONING
- Video – The power of effective questioning
- Video – Tips to improve your questioning skills
- INTERCULTURAL COMMUNICATION
- Video – Cross cultural communication
- Video – The cultural iceberg and its limitations
EVIDENCE BASE:
ACTIVE LISTENING
- Harry Weger Jr., Gina Castle Bell, Elizabeth M. Minei & Melissa C. Robinson (2014) The Relative Effectiveness of Active Listening in Initial Interactions, International Journal of Listening
- Lakshmi, R. (2017) Effective Listening Enhances the Process of Communication, IUP Journal of English Studies
- Fedesco, H. N. (2015) The Impact of (In)effective Listening on Interpersonal Interactions, International Journal of Listening
EFFECTIVE QUESTIONING
- Hauser, L. (2017) The Science Behind Powerful Questioning: A Systemic Questioning Framework for Coach Educators and Practitioners. Philosophy of Coaching: An International Journal. 2. 51-68.
- Minigan, A. P. & Beer, J. (2017) Inquiring Minds: Using the Question Formulation Technique to Activate Student Curiosity. The New England Journal of History, Vol. 74, No. 1
INTERCULTURAL COMMUNICATION
- Evans, Adam & Suklun, Harika (2017) Workplace Diversity and Intercultural Communication: A Phenomenological Study. Cogent Business & Management. 4. 10.1080/23311975.2017.1408943.
- Logan, Shanna & Steel, Zachary & Hunt, Caroline. (2014). A Systematic Review of Effective Intercultural Communication in Mental Health. 10. 1-11. 10.3968/5407
- Soboleva, A. & Obdalova, O. (2014) The Methodology of Intercultural Competence Development on the Basis of a Cognitive Style-inclusive Approach